We are happy when our customers are satisfied! This also means that we ensure flexibly and efficiently that even minor system malfunctions and technical problems are analyzed and remedied as quickly as possible so that operations run smoothly again. After a short-term maintenance assignment at Ethiopian Airlines in Addis Ababa - where AMOVA built Africa's largest and most modern air cargo terminal together with Unitechnik in 2017 - we received a big compliment from the customer, which makes us happy and proud.
On behalf of Ethiopian Airlines GCEO, I would like to extend my sincere appreciation for the positive and immediate response given for the maintenance support request raised from Ethiopian Airlines side”, says Fitsum Abady, MD Ethiopian Cargo Logistics Services, in his letter. „I am delighted that everything worked out well within the allocated planned time without affecting the planned cargo operations. Thank you for your extraordinary effort to make it happen.
Our AMOVA team did a great job and showed full commitment, which was also gratefully acknowledged by the customer. Fitsum Abady continues: “I have also observed that your assigned maintenance technicians' diligence, self-motivation, work discipline, knowledge transfer, and focus have been a source of motivation for the rest of the Ethiopian Cargo Facility maintenance technicians.”